Crisis Services +

Emergency Shelter

Our emergency services provide immediate support and connect survivors with critical resources during times of crisis.

If you are in danger or fleeing a violent situation, please call our 24/7 Crisis Hotline at (504) 866-9554 for support, an intake, and a shelter assessment.
Help is available—you're not alone.

Learn more about our Crisis Services >

Mary Claire’s Place-Emergency SHELTER

A Safe Haven in Times of Crisis
Mary Claire’s Place provides immediate, secure housing for individuals escaping domestic violence and abuse.

All services are completely free of charge, and the shelter is located at a confidential location to ensure the highest level of safety for those in immediate danger or at risk of being found by their abuser. Your safety is our top priority.

crisis SERVICES

• Emergency Safe Housing

• 24/7 Crisis Hotline

• Medical Advocacy (On-location Victim Support at the Hospital)

• Safety Planning

Trauma Recovery Counseling

Our highly trained counselors specialize in trauma-informed, culturally competent care, providing free, confidential individual therapy for adults and children impacted by violence. We support survivors at every stage of healing—whether they are processing recent trauma or continuing their long-term recovery.

Services are available in both English and Spanish to ensure accessibility and inclusivity for our diverse community. Our compassionate team creates a safe, supportive space where survivors can explore their experiences, build resilience, and work toward holistic emotional and mental well-being.

>>Learn More About Counseling Services

counseling SERVICES

• Individual Counseling

• Child Couseling

• ABA Therapy

• Play Therapy

• Adolescent Counseling

Advocacy + Case Management

Our advocates and case managers provide compassionate, client-centered support to help survivors understand their rights, explore available options, and make informed decisions. We assist with safety planning and offer guidance in navigating complex legal, medical, and social service systems. Through personalized care, we connect individuals to essential community resources and referrals that promote healing and stability. We are here to help survivors rebuild their lives and recover after abuse.

>>Learn More About Advocacy & Case Management

cASE MANAGEMENT SERVICES

• Crisis Intervention

• Wrap-Around Case Management

• Legal Advocacy

• Community Referrals

• Community Resources

• Education Assistance

• Workforce Development

Legal Advocacy

We offer free or low-cost legal services to survivors of domestic violence, sexual assault, or human trafficking. Our legal advocates and legal partners assist with a wide range of legal matters and guide survivors through criminal and civil justice processes, including filing police reports.

>>Learn More About Legal Services

legal SERVICES

• Criminal Justice Advocacy

• Protective Orders

• Custody

• Divorce

• Additional Legal Services

• Police Reports

Hope Community Clinic: Forensic Medical Exams

Our amazing team of medical professionals provide compassionate healthcare to the Greater New Orleans community. Our Partners at Hope Community Clinc provides forensic medical exams that are always free of charge to survivors. We specialize in trauma-informed healthcare helping patients feel informed, comfortable, and in control of the process. Our forensic and healthcare services are available from 8:00 am-4:00 pm Monday thru Friday. Call us at 504-503-0878 for more information or to schedule an appointment.

>>To learn more about Hope Community Clinic

HOPE Community CLINIC

• Forensic Medical Exams for Sexual Assault & Domestic Violence

• Behavioral Health

• Comprehensive Adult Primary Care

• Women’s Wellness

• Weight Loss Program

Playland

Playland provides children with a safe environment to play while their parent or caregiver receives support services on-site at our office.

Child Counseling & Early Childhood Services

We offer free, trauma-informed counseling for child survivors of abuse, domestic violence, and sexual assault, as well as children impacted by a caregiver’s trauma. Our licensed therapists use age-appropriate methods like play therapy and ABA to help children express emotions, build coping skills, and feel safe. For ages 0–5, we provide specialized early childhood counseling, including psychological assessments and behavioral health screenings tailored to each child’s needs.

Pathways youth mentoring program & Camp Hope- louisiana Chapter

Camp HOPE America Our Louisiana Chapter is year-round mentoring program and a summer camp experience for children and teens impacted by the truama of domestic violence. We are focused on creating hope and healing-centered pathways through collaborative, trauma-informed care for youth exposed to trauma to believe in themselves, in others, and in their dreams.

Learn more about Camp Hope >