Program Details:
Crisis Services
Our emergency services are designed to provide survivors with rapid, compassionate support during moments of crisis. Whether you're facing immediate danger or navigating the aftermath of a traumatic event, we are here to help you regain safety and stability.
Our team is available around the clock to ensure you are never alone in a time of need.
24/7 Crisis hotline
We’re Here for You.
Have questions about domestic violence (DV), sexual assault, human trafficking, or looking for resources? Or do you just need someone to talk to about what you're going through?
Our 24/7 Crisis Hotline is always available to offer support, information, and guidance—anytime you need it.
Call us at 504-866-9554. You are not alone.
Mary CLAIRE'S Place: emergency safe housing
A Safe Haven for Survivors
Mary Claire’s Place provides immediate, secure housing for individuals fleeing domestic abuse and/or sexual assault. Our confidential location offers short-term shelter for those in immediate danger, ensuring safety and peace of mind.
Survivors staying at Mary Claire’s Place gain access to a full range of Family Justice Center resources and services, offering comprehensive support to heal, recover, and regain stability.
In need of emergency shelter due to an incident of abuse? Our center accepts walk-ins 701 Loyola Ave New Orleans. You can also call our main office at 504-592-4005, or reach our 24/7 Crisis Hotline to complete a shelter assessment.
24/7 medical advocacy
24/7 Medical Advocacy and Support During Forensic Exams
After experiencing domestic violence or sexual assault, survivors should never have to face the hospital or reporting process alone. That’s why our highly trained and compassionate medical advocates are available 24/7 to meet survivors at University Medical Center or our partners at the Hope Commuity Clinic to support survivor during a forensic exam.
Our medical advocates provide emotional support and guidance during forensic medical exams (commonly known as “rape kits”). They are there to stand by your side, help you understand your medical and legal options, and ensure you're not navigating difficult conversations with medical staff or law enforcement alone—unless you choose to.
Medical advocates explain your rights, the available next steps, and connect you with resources for safety, healing, and justice.
You are not alone—we are here to support you every step of the way.
safety planning
If you’re feeling unsafe—physically or emotionally—because of abuse, you don’t have to face it alone. Our experienced case managers and advocates work with survivors to assess safety risks, develop personalized safety plans, and explore available options and community resources.
If you’re unsure of what to do next or just need someone to talk to, call us 27/4 Hotline 504-866-9554. We’re here to listen, support, and help you take the next step toward safety.
