New Orleans Family Justice Center
The New Orleans Family Justice Center is a nationally recognized, dynamic, collaborative organization dedicated to providing immediate, effective, and comprehensive services to survivors of domestic violence, sexual assault, human trafficking, and stalking.
NOFJC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. NOFJC is committed to building a diverse staff and strongly encourages applications from minorities, all gender identities, people living with disabilities, and veterans.
The Service Coordinator serves as the second floor receptionist and initial navigator for clients seeking services at the Family Justice Center. The qualified candidate must have excellent customer service skills and will help provide a welcoming atmosphere as clients enter the center. The Service Coordinator is responsible for answering the main telephone line, directing calls, explaining the Center’s processes both in person and over the phone, taking initial documentation from the client, and communicating constantly with staff and partners as clients arrive. The Service Coordinator is also responsible for creating the visitor’s list and communicating with both Postal Police and the Family Justice Center’s Greeter in the lobby area downstairs.
Specific Responsibilities Include:
- Staffs the reception desk of 701 Loyola Ave. full-time (excepting allowed breaks)
- Welcomes clients warmly, collects identification from them, directs them to Playland and/or waiting areas
- Liaises and coordinates services between staff, partners, and clients throughout the day
- Compiles the list of client appointments from staff and partners each day into a calendar spreadsheet to be shared with the Greeter and Postal Police downstairs. Continually updates this list as necessary and communicates changes to Postal Police and Greeter
- Assists the Greeter downstairs with questions or concerns as needed
- Communicates with Postal Police as needed to ensure the security and policies of the building are upheld
- Understands and is willing to enforce FJC policies and protocols
- Holds strict confidentiality of all clients and visitors at all times
- Attends pertinent meetings and trainings as requested by the Director of Client Services
- Completes 40 hours of domestic violence and sexual assault training provided by the NOFJC within the first year of employment.
- Works as a team member with the other collaborative partners at the NOFJC
- Performs other job-related duties and responsibilities as deemed necessary
High School Diploma or equivalent. Qualified candidate will possess outstanding customer service skills as well as excellent interpersonal and verbal communication skills. Ability to communicate effectively with people from diverse cultures and backgrounds. Must be punctual, reliable, and a team player.
Bilingual Spanish/English. Previous experience, knowledge, or interest in working within the domestic violence and sexual assault field preferred. Comfortable working in a high energy, potentially stressful, work environment. The candidate should demonstrate a commitment to the mission of the New Orleans Family Justice Center.
Reporting Relationship: Director of Client Services, New Orleans Family Justice Center
Interested applicants please send resume and cover letter to Ashley Ponson at email@example.com.
Camp Counselor, Camp HOPE
Camp HOPE Louisiana is a partnership between Camp HOPE America, the New Orleans Family Justice Center, and an established summer camp in Texas. All children (age 7-12) participating in Camp HOPE have experienced some form of family violence. Camp HOPE’s activities and curriculum are all about typical summer camp fun, as well as instilling hope (believing in yourself, believing in others, & believing in your dreams).
We are looking for energetic, compassionate, and enthusiastic 18-24 year old Camp HOPE Counselors to help us provide a fun and safe summer camp experience for 7-17 year old campers.
Dates of Camp HOPE: June 4th – June 9th, 2018; must be available entire time
Mandatory Training and Party: May 5, 2018
Compensation: $200 stipend for the week, plus TBD stipend for pre-camp and post-camp activities.
- *Complete and pass required background check*
- Complete all required training (online and in person) by stated deadlines; May 5, 2018
- Attend Camp HOPE Information Night(s) and Pre-Camp Meeting (s), where you’ll get to meet the campers; Mandatory: May 5, 2018
- Ride bus with campers from New Orleans to summer camp in Huntsville, Texas.
- Experience activities, sing, dance, and play with campers.
- Serve as the first intervention for minor camper behavioral issues
- Attend every activity with your campers
- Live in the cabin with campers during their stay.
- Help with cleaning and general upkeep of the camp facilities.
- Participate in activities to reconnect with campers 30 days prior and throughout the year after camp, if possible.
- Other duties as assigned by Camp Coordinator or Camp Director.
To apply: Send completed application, resume, and references to Jasmine Evans at firstname.lastname@example.org.