The New Orleans Family Justice Center is a nationally recognized, dynamic, collaborative organization dedicated to providing immediate, effective, and comprehensive services to survivors of domestic violence, sexual assault, human trafficking, and stalking.
NOFJC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, or national origin. NOFJC is committed to building a diverse staff and strongly encourages applications from racial and religious minorities, all gender identities, people living with disabilities, and veterans.
CoC Coordinated Entry Specialist
The CoC Coordinated Entry Specialist serves as the point of contact for survivors experiencing homelessness as a result of domestic and sexual violence. The Specialist will liaise with Unity of Greater New Orleans and all other homelessness and housing providers within the regional Continuum of Care to ensure access to services and safety for survivors. The Specialist will be responsible for assessing survivor for risk and needs and helping connect survivor to timely housing services and other resources.
Specific Responsibilities Include:
- Accept client referrals from NOFJC and other myriad providers around the city;
- Assess clients and families in trauma informed manner for needs, risk levels, and strengths using the VI-SDAT and other assessments;
- Match client needs and risk with proper housing referral;
- Work with providers and agencies to ensure proper documentation is aligned with referral;
- Work closely with housing providers (and clients when necessary) through entire housing navigation process to ensure safety, timeliness, and continuity of care ;
- Maintain confidential DV housing list in collaboration with partners;
- Convene, facilitate, and/or attend regular housing meetings to ensure prioritization;
- Work with NOFJC and Unity of Greater New Orleans to develop policies and procedures to ensure success of new program;
- Provide training and consultation when needed to other homeless and housing providers on the dynamics of domestic and sexual violence, as well as screening and assessment;
- Ensure client files are maintained with accurate and updated documentation;
- Maintain strict confidentiality of adult and child clients;
- Ensure timely and accurate reporting to Unity of Greater New Orleans within confidentiality restrictions;
- Stay up to date and informed on federal housing policy, state and city housing policies, and best practice standards for violence survivors experiencing homelessness;
- Enter client information into ETO as instructed by Director of Housing Services;
- Attend pertinent meetings and trainings as requested by Director of Housing Services;
- Complete 40 hours of domestic violence and sexual assault training provided by the NOFJC in the first year of employment;
- Works as a team member with the other collaborative partners at the NOFJC;
- Perform other job-related duties and responsibilities as deemed necessary.
Bachelor’s Degree required and two years previous experience working within Greater New Orleans homeless services. Must be able to communicate effectively and respectfully with people from diverse cultures and backgrounds. Candidate should possess excellent interpersonal, verbal, and written communication skills.
3-5 years working with either people experiencing homelessness and/or domestic and sexual violence survivors. An interest in serving the mission of the New Orleans Family Justice Center and an understanding of providing trauma informed care to those in crisis. Preferred candidate will be highly organized, efficient, and comfortable working in a fast paced work environment.
Reporting Relationship: Director of Housing Services (Director of Programs until filled)
Salary Range: Commensurate with experience
Director of Housing Services
Job Summary: Provides administrative oversight and management of all the housing, employment, and educational services provided by the New Orleans Family Justice Center including:
Crescent House – emergency shelter
Rapid Re-Housing – funded by ESG and Unity for Greater New Orleans
Transitional Housing – funded by OVW
Permanent Supportive Housing
Section 8 – Collaborative MOU with Housing Authority of New Orleans
Supportive Employment and Educational Services
This position supervises and manages all staff working in the housing continuum and directs programming required by the funding agencies and by the needs of the clients of these programs.
The Director of Housing must possess an extensive background and knowledge of homeless issues relating to domestic violence, sexual assault, stalking, human trafficking, as well as client advocacy, community resources, holistic human development, supportive employment and educational programs, and trauma-informed service delivery.
- Lead housing team to assess housing barriers of individuals and families experiencing homelessness to determine housing and service needs;
- Ensure that all clients in the programs receive housing procurement, financial, and self-sufficiency case management plan. This shall include intake interview to determine client ‘s needs, goals, and eligibility;
- Provide mediation and advocacy with landlords on the client’s behalf to develop a workable plan to obtain and or maintain housing;
- Ensure that supervisees create and maintain consistent communication channels, both verbal and written, between several parties (i.e. tenant, landlord, referral source, collaborating agencies, employers, debtors and creditors);
- Accept housing and supportive employment referrals and assigns to agency staff as appropriate
- Document all survivors and family information in agency database, in an effort to maintain up to date data for agency reporting purposes;
- Supervise program staff on an ongoing basis and conduct case reviews weekly to ensure proper implementation of program outcomes;
- Individually supervise program staff with regular meetings across both sites
- Ensure effective and quality communication and coordination with other agency directors and the agency leadership team;
- Schedule, coordinate and facilitate team meetings with all involved agency representativesand other staff members who may be directly involved with the participants development;
- Provide solution focused techniques to facilitate personal growth and help staff develop skills to minimize crises;
- Assist Director of Programs in completing program status reports to funding sources as outlined in program grants;
- Develop a positive relationship with community partners;
- Keep the Director of Programs and Executive Director informed of issues and concerns related to clients and/or program.
- Attend all in-service trainings and participate in leadership building;
- Sort, store, and dispense of donations;
- Work closely with outside community agencies and funders;
- Complete all appropriate monthly and annual report forms;
- Maintain professional behavior in all aspects of job;
- Respect client confidentiality and adhere to all privacy regulations;
- Be an example of behavioral expectations. Be a positive role model and representative for New Orleans Family Justice Center Alliance in the community;
- Manages and assists with the upkeep of the agency owned properties;
- Maintain a professional appearance and perform other duties as assigned;
- Education Requirements: Master’s Degree
- Excellent communication skills, particularly listening, mediation, and writing
- Possess strong organizational skills with ability to meet a demanding
- Detail oriented to complete requirements of files and contract
- Creative thinker/adaptive
- Knowledge or understanding of tenant’s rights and responsibilities as well as “strengths based” case
- Concentrated record keeping, budgeting, and mathematical skills; ability to produce required reports to federal, state, and local government agencies and funding
- Demonstrated knowledge of community resources, social service agencies, and
Salary Range: Commensurate with experience
Interested applicants please send cover letter and resume to Eva Lessinger via email: firstname.lastname@example.org