Crisis Line Advocate
The Resident/ Crisis Line Advocate is responsible for monitoring clients utilizing services in the residential facilities and answering the crisis line. This position requires knowledge of the psychosocial development and functioning of clients. It also requires the ability to manage documentation and coordination of all services to residents. The position requires the ability to effectively communicate with clients and related agencies. Shift: This is a part time position with the following shift schedule: Wednesday 3pm – 11pm, Saturday 3pm – 11pm and Sunday 3pm- 11pm.
Minimum qualifications: Bachelor’s degree in the human service field from an accredited college of university preferred. Experience in the field of domestic violence, mental health, or substance abuse is desired. Essential Functions:
· Monitor the interactions and activities in the safe house.
· Answer crisis line while on duty.
· Assess the day-to-day needs of clients as it relates to the safe house.
· Communicate on daily basis with the case managers.
· Document significant events and information on the residents of the safe house.
· Maintains appropriate record keeping and statistical reports necessary for funding sources.
· Acquire 40 hours of continuing education in domestic violence and sexual assault per year and provide documentation of those hours.
· Assist Housing Advocate in preparing all safe houses for the arrival of new survivors; may include light cleaning.
· Attend Clinical Case Reviews weekly.
· Attend Team and monthly General Staff meetings.
· Performs other duties as directed by the supervisor.
To apply, send a resume and cover letter to email@example.com